One of the most consistent errors
made by those in leadership is to immediately and emotionally respond
to situations, criticisms, words or positions of others. It is inherent
on a true leader to remain patient and in control, both of his
circumstances, as well as his emotions and behaviors. Therefore, it
would be wise for a leader, when facing any sort of confrontation or
adverse circumstances, to force himself to stop, then wait to react or
speak, and to take a series of deep breaths to calm himself, delay over
- reacting, reduce his stress, and delay acting too quickly.
1.
Rule one must be to never overreact! All too often, because of our
personal biases or prejudgments, our tendency to react and over - react
far too quickly, and to interrupt others when we should instead
effectively listen, causes us to create an adversarial atmosphere
instead of a cooperative, alternative - thinking, solutions - oriented
one.
2. Remember that there is a big difference between merely
hearing, as opposed to effective listening. In order to effectively
listen, one must remain open - minded, listen to the concerns and needs
of others, and delay making up one's mind unless and until he has all
the information/ facts available. Open up one's mind and permit a more
thorough and complete understanding, thus enhancing the potential to
optimize results, etc.
3. Great leaders must be conciliators and
find common ground, when some sort of alternative approach is possible,
without compromising goals, ideals or personal integrity. This requires
both patience and persistence, as well as a willingness to avoid blame
and share credit. Great leaders never let their ego become a
destructive force!
4. Some issues are more of a priority than
others, so a smart leader will always pick and choose his battles, and
spend more effort and resources on the more important matters than on
those that a compromise will not hamper his goals. This requires a
cooperative mindset, combined with the avoidance of the "I have all the
answers and the only way," mindser.
5. Before responding, always
be certain that you understand the crux of the matter, and precisely
what the point that others are making. Most of us have a tendency to
react based on what our perceptions are, rather than taking the time to
further explore, ask meaningful and probing questions, and be certain
of what concerns need to be addressed. Over - reacting before being
certain of what is being asked opens up the potential of opening up a
Pandora's Box, by putting additional negatives into others' minds, that
they might otherwise not have been concerned with.
Are you
willing to "chill out," and wait a moment, but not procrastinating?
Remember that great leadership is often about being comfortable enough
to avoid feeling personally challenged when others seek clarification.
Stop, Wait, And Take A Deep Breath
Reviewed by Ann
on
22:54
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